EMAIL: sales@boaterstop.com PHONE: 919-951-4313

Free Shipping On All Orders Over $50

Most Frequently Asked Questions

 

 

Frequently Asked Questions

Shipping

What is your cut-off time for same-day shipping?

We process & ship all orders same day if placed before 3 PM EST.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).Below are estimates based on the shipping methods we offer

Best Way - 2-7 days

Ground - 2-5 days

2nd Day Air - 2-3 days

Overnight - 1-2 days

I haven't received my package. What can you do?

Reach out to us! Sometimes carriers have issues, but that doesn't mean you should be out both $$ and your part. We will work on your behalf with the carrier to ensure you get what you need.

Returns and Refunds

How do I return a product?

Please contact us via phone or email to receive an RMA.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s). Please note depending on your bank & payment method, the actual time to receive the money back in your account may vary. If you have any concerns, please reach out to us for an update on your refund.